Training Programs

Our courses are offered at central locations with convenient transportation. To enhance your training experience, registration is limited to a small class so that you can receive maximum attention from our instructors. Private instruction is available upon request for any of our courses. Our unique consultative training approach will bring best results for your organization's training investment. Courses are offered in any of the following formats:

Virtual - Instructor led online, E-Learning- Self-paced, Onsite - Instructor led classroom.

Business Analysis


Business Architecture


Project Management


ITIL


Certification


Practice Exams


  Testimonials


"The Basics of Business Analysis training we received was comprehensive and informative.  The trainer’s vast experience in many different positions in the field allowed her to bring great real world experience to illustrate the concepts.   I enjoyed the interactive learning activities as well as the course materials which I’ve kept for future reference.  I would recommend the course and the trainer to anyone interested in learning the Basics of Business Analysis." - Erika Wachstein, Solution Designer

"An excellent instructor with obvious experience that relates to the course objectives. She was very knowledgeable and provided excellent real world examples based on experience" - Patrick Heron, Sr. Business Analyst

"I currently work for a major corporation in Technical Project Manager profile that has shades of Business Analyst. I am looking to transition to a BA role and decided to enroll in Zaasti’s "Advanced Business Analysis” course. I had concerns about how I would fit into an ‘advanced’ course. Zaasti allayed my concerns. The course is structured in such a way that a beginner with no knowledge of UML or use-case can feel comfortable. Over a more than decade long professional career I’ve attended many training programs by major vendors and I’d rate Zaasti’s training material as absolutely professional quality. The instructor, with his rich experience brought the course material to life. The exercises were aptly structured to reinforce the concepts taught in each session. I’d strongly recommend Zaasti and the course to anyone who is thinking of a career in Business Analysis." - Aravindan, Technical Project Manager

"Nice effort in using examples during class that relate to our business! Her experience shows in the presentation." - Marie Watts, Sr. Business Analyst


  Business Anaysis Courses

Advanced Business Analysis, 2 days - $1295  Register
CDU=16, PDH=16
Give yourself an edge in the Business Analysis field. Join us for this two-day course where we will bring you up to speed on the latest techniques in the industry. Learn how to get the job done as a Modern Analyst by demonstrating excellent critical thinking and analytical skills which our well-honed instructors will cover and thoroughly discuss. By the end of this two-day course, you will learn new techniques to help address your day to day modern challenges within your job. This IIBA® endorsed course is aligned to the contents of BABOK® Guide V2.0 and will involve scenario-based training.

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Basics of Business Analysis
, 1 day - $775
  Register
Are you new to Business Analysis? Or would you like to become a Business Analyst and you're wondering how to best prepare yourself for the leap? The new role of the BA is far more strategic than ever at both enterprise level and project level. When appropriately leveraged, the BA plays the role of a liaison between business, project and customer teams. This one-day course will introduce you to the fundamentals of business analysis, and to SMART principles that can applied during Requirements Elicitation and Analysis through hands-on exercises. This course is aligned to the contents of BABOK® Guide V2.0.

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Business Analysis Certification Prep Course, 3 days - $1795  Register
CDU=25, PDH=25
Certification is one means to leverage more marketability out of existing experience. IIBA® has created the Certified Business Analysis Professional (CBAP®) and Certification of Competency in Business Analysis (CCBATM) certifications as a means to successfully demonstrate your expertise within the BA domain. This IIBA® endorsed course helps you to demonstrate those abilities successfully by focusing on helping you to prepare and successfully complete the CBAP® or CCBATM certification.

Participants will receive a certificate for 25 PDH/CDU after attending this course, that will fulfill their Professional Development /Training Criteria to apply for the CBAP® or CCBATM certification. Students will get 30 days application support from the date of completion of course. Upon request from students, we will give two attempts to a simulation exam that they could use anytime within 6 months from the date of completion of the course. Questions on the application process and request for simulation exam attempts should be emailed to info@zaasti.com.

By the end of this course, you will have a thorough understanding of BABOK® Guide V2.0 Knowledge Areas that define and give boundaries to the responsibilities and skills of a Business Analyst. It explains some of the industry's best practices associated with analysis and provides the knowledge to apply the basic framework for analyzing business problems as outlined by BABOK® 2.0. Students will be required to complete homework assignments to enable active participation throughout this course.

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Business Analysis for Non-Business Analysts
, 1 day - $875
  Register
Are you a Business User, Project Manager or a Tester trying to understand what Business Analysis is all about? The success of a good IT organization is to understand and make the best use of the Business Analysis artifacts. Failure to effectively use them will lead to stale, outdated requirements, and lead to a less productive IT organization. This is a perfect course to gain an understanding of what to expect from a Business analyst, understand their roles & responsibilities and make the best use of their deliverables. It is just not sufficient to have a good Business Analyst team. In this course, participants will receive guidance on analyzing business scenarios, identifying Use Cases, estimating using Use Cases, designing efficient systems and reduce testing time. By the end of this course, participants would have gained the knowledge of Business Analysis, Use Case structure and how effectively it can be consumed by the non-BA groups in the organization.

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Introduction to UML®, 2 days - $1295
  Register
The OMG's Unified Modeling Language™ (UML®) helps you specify, visualize, and document models of software systems – including their structure and design. This two-day course provides a quick overview of UML® which includes basic concepts, various UML® diagrams and their applications. By the end of this course you will be familiar with all the UML® diagrams and how to use them in your software development process.

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Requirements Analysis using UML®, 2 days - $1295
  Register
The Unified Modeling Language™ (UML®)is the industry-standard notation for producing the models of a system. In this course, you will learn more about using UML® elements in regards to requirements analysis. This includes creating Use Cases for requirements analysis, Activity Diagrams for process analysis, Class Diagrams for domain analysis and Sequence diagrams for Use case realizations. Each course involves hands-on exercises to ensure a complete understanding of the topics.
Recommended Pre-requisite: Introduction to UML®

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Requirements Elicitation, 2 days - $1295
  Register
CDU=16, PDH=16
When do the real requirements usually come? Early in the project during the initial requirements effort or late when deadlines are approaching? This course helps learn how to draw out the right requirements from the right people. It helps the business analyst identify the right stakeholders, focus on their needs and apply the relevant techniques to elicit information.

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Requirements Engineering, 3 days - $1095
  Register
The validity and accuracy of the requirements can make or break a project, yet often insufficient time and effort is devoted to this critical part of the software development life cycle. Rather than looking at the requirements gathering as the first step in the lifecycle, we look at the requirements throughout the lifecycle as a driving force to implementing the best product. In three days, participants will learn how to perform cost & time effective tasks and to work within the development methodology that has been implemented. This course is an excellent preparation course for the CPRE certification exam offered by IREB. It is based on IREB (International Requirements Engineering Board) bodies of Knowledge and explores not just why the requirements matter, but how to gather the right requirements and from whom, document them effectively and ensure that they are properly implemented.

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Writing Effective Use Cases, 1 day - $875
  Register
Use Cases are widely used to gain better understanding of business scenarios and communicate functional requirements to project stakeholders. This course helps participants to understand the benefits of use cases, how it can be used to scope the project, and enhance project planning activities. Starting with Use Case & Actor definitions, this course is focused on elaborating various elements of a Use Case Model. Through hands-on exercises, participants will receive guidance on analyzing business scenarios and developing use case specifications. By the end of this course, participants would have created a Use case Model and a detailed Use Case specification.

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  Business Architecture Courses

Build your Business Motivation Model, 1 day - $995  Register
The Business Motivation Model provides a scheme or structure for developing, communicating, and managing business plans in an organized manner. This course will help you to understand the components of the model and identify factors that motivate the creation of business plans, identify and define the elements of business plans, indicate how all these factors and elements inter-relate. By the end of this course, through hands on exercise, you will learn to create a motivation model that will help you to better understand the goal, vision, strategies & tactics needed to build a successful organization.

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Business Process Analysis, 2 days - $1295
  Register
Why worry about processes? Is a process just a set of routine tasks performed to deliver goods or can we optimize them and turn them into valuable assets to the Enterprise? This course walks you through the discovery & definition of processes, tasks, process roles and analyze the process model to achieve higher levels of operational efficiency. During the course, you will learn the concepts of process modeling, analysis and apply them by creating an 'As Is' and 'To Be' models.

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Know your Business Architecture, 2 days - $1295
  Register
Why do some organizations sustain their presence in the market while others struggle to survive ? What is so unique about them? This course walks you through the concepts of Business Architecture using real world examples to illustrate how a good Business Architecture helps a firm to gain a competitive advantage in the market. This course will help you to understand and analyze your organization's current business architecture and identify strategies to increase its market presence.

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  Project Management Courses

Preparation for the PMP® Exam, 4 days - $2495  Register
PDU=35
The Project Management Institute's Project Management Professional (PMP®) certification has become the universal standard for the Project Management profession.  The PMP® certification is required by many organizations looking for project managers.  This is a 4 day intense course that will prepare the student to take the PMP® examination through practice exams, workshops and class discussion.  You will learn essential terminology and processes from the PMBOK® Guide - Fifth Edition. Students are asked to bring their copy of the PMBOK® Guide – Fifth Edition to class. Copies of the PMBOK® Guide - Fifth Edition will be available for sale during class.

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Project HR and Communications Management, 2 days - $1295
  Register
PDU=14
It is usually the people that make or break a project, not the technology. It is very easy for professionals in today’s technology-intensive world to forget this basic premise. Human Resource and Communications Management provides the basics for effectively managing the single most important aspect of a successful project - its people. Through group discussion, workshops and real world examples, participants will be introduced to proven methods for managing and effectively communicating with all project stakeholders.

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Project Management Boot Camp, 5 days - $3495
  Register
PDU=40
Leading any project can be a challenge, especially if you're new to project management. This course will help you make the transition to solid project leadership. Project Management Boot Camp teaches you the concepts and techniques necessary to manage a technical project. This course closely follows the Project Management Institute's (PMI) Project Management Body of Knowledge (PMBOK) and shows how to apply these best practices to a typical small to medium sized software project. This course involves extensive hands-on practice with real-world case studies. After completing the course, the information and practice will provide attendees with skills they need to plan, execute, control, and close-out a medium sized (up to 10 staff and up to 12 calendar months duration) software project. Attendees will have time to discuss specific issues with the instructor.

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Project Management Fundamentals, 2 days - $1295
  Register
PDU=14
In many organizations in our fast-paced-technology-intensive world, “just do it” is a way of life. Managers believe they can’t afford the time it takes to practice good project management. However, it has become increasingly important that we manage and control our work and our businesses more efficiently. Organizations are turning to project management to help them plan and control their businesses. As a result, Project Management is recognized as one of the fastest growing professions today. This course provides the basics for project managers by introducing essential project management concepts and methods. Through discussion, workshops and real world examples, participants learn how to identify project components, organize them effectively and control the project from the earliest steps of developing the project charter through the final steps of a project - documenting lessons learned.

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Project Management Skills for the Business Analyst, 2 days - $1295
  Register
PDU=14
Many organizations are turning to project management to help them plan and control their businesses.  As a result, project management is recognized as one of the fastest growing professions today.  However, in many Information Technology organizations the project management duties fall to the business analyst.  This course provides the basics for project management by introducing essential project management concepts and methods for the Business Analyst.  Through discussion, workshops and real world examples, participants learn how to identify project components, organize them effectively and control the project from the earliest steps of developing the project charter through the final steps of a project - documenting lessons learned.  

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Project Procurement and Cost Management, 2 days - $1295
  Register
PDU=14
More and more companies are outsourcing large “pieces” of projects to third parties. The need for contract and procurement management has never been higher. When part of a project is bought from another organization, an additional layer of complexity and risk is introduced to the project. Procurement, Contract, and Cost Management focuses on the special requirements of projects involving external contracting. This course also provides the basics for effectively managing the financial aspects of the project. Through group discussion, workshops and real world examples, participants use tools and basic methods for identifying, estimating, tracking and managing all project costs..

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Project Quality and Integration, 2 days - $1295
  Register
PDU=14
It is tempting to consider sacrificing the quality of a project for time and cost considerations. However, in this competitive environment, project quality management is a do-or-die business reality. Quality Management and Project Integration reviews the importance of quality in every business project and explores methods to integrate the plan to ensure delivery of the needed level of quality. Through group discussion, workshops and real world examples, participants will be introduced to tools and techniques to ensure project quality.

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Project Scope and Risk Management, 2 days - $1295
  Register
PDU=14
Defining “What you need to do” is the toughest part of any project. That is why the project charter and project scope are so important. Together, they set the tone for the entire project. In addition to setting the tone for the project, managing project risks is essential. 93% of all run-away projects did little or no risk management during the project. Project Scope and Risk Management provides the foundation for a successful project by defining and managing the scope of a project and minimizing the risks associated with it. Through discussion, workshops and real world examples, participants learn how to create the tools they need to manage projects effectively and implement strategies to minimize project risk. This course supports the Scope management and Risk management processes defined in the PMBOK® 4th edition.

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Time Management and Scheduling, 2 days - $1295
  Register
PDU=14
The project schedule is one of the most visible pieces of the project plan, and it is the key to keeping a project on track. Time Management and Scheduling provides proven techniques for effective time management of project stakeholders, estimating activities and managing the schedule throughout the project. Attendees will be introduced to methodologies and tools for creating and maintaining project schedules. Through group discussions, workshops and real world examples, participants learn how to establish realistic schedules that use the project team’s time effectively and help the project manager monitor and control the time aspect of the project.

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  ITIL

ITIL V3 Awareness, 0.5 day - $395  Register
This non-certificate course has been designed for IT and business executives and their staff who need a brief overview and awareness of ITIL v3 concepts. This self-paced e-learning course structure is ideal for those who require a basic understanding of the ITIL best practice in a time-efficient manner. It has been designed for learners who need a basic awareness of ITIL v3 as a general interest, as part of a larger program initiative as opposed to the full certification Foundation course or for those who may not be sure of their future v3 training path and want to assess ITIL / ITSM viability in their organization.

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ITIL V3 Awareness- E-learning, $195  Register
CDU=16, PDH=16
This non-certificate course has been designed for IT and business executives and their staff who need a brief overview and awareness of ITIL v3 concepts. This self-paced e-learning course structure is ideal for those who require a basic understanding of the ITIL best practice in a time-efficient manner. It has been designed for learners who need a basic awareness of ITIL v3 as a general interest, as part of a larger program initiative as opposed to the full certification Foundation course or for those who may not be sure of their future v3 training path and want to assess ITIL / ITSM viability in their organization.

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ITIL V3 Foundation, 3 days - $1250  Register
ITIL=2, PDU=18
This course has been created while keeping in mind the requirements of today’s learners - those looking for a fun and engaging learning environment that offers hands-on experience. The scenarios are geared to provide both theoretical and practical knowledge, facilitating an effective method for reinforcement and self-assessment. The course offers greater value than any other mode of instruction because it provides motivation as well as learning. This course introduces the learners to the Lifecycle of managing IT Services to deliver to business expectations. It offers concrete foundation knowledge of the core disciplines of ITIL v3.

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ITIL V3 Foundation- E-learning, $695  Register
ITIL=2, PDU=18
This course has been created while keeping in mind the requirements of today’s learners - those looking for a fun and engaging learning environment that offers hands-on experience. The scenarios are geared to provide both theoretical and practical knowledge, facilitating an effective method for reinforcement and self-assessment. The course offers greater value than any other mode of instruction because it provides motivation as well as learning. This course introduces the learners to the Lifecycle of managing IT Services to deliver to business expectations. It offers concrete foundation knowledge of the core disciplines of ITIL v3.

Download Course Outline


ITIL V3 Intermediate Capability-Operational Support and Analysis, 5 days - $2900
  Register
ITIL=4, PDU=30
This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Capability-Planning, Protection and Optimization, 5 days - $2900
  Register
ITIL=4, PDU=30
This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Planning, Protection and Optimization of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices throughout the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Capability-Release, Control and Validation, 5 days - $2900
  Register
ITIL=4, PDU=30
his 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Release, Control and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices during the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Capability-Service Offering and Agreements, 5 days - $2900
  Register
ITIL=4, PDU=30
This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices during the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Life Cycle-Continous Service Improvement, 3 days - $2100
  Register
ITIL=3, PDU=21
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Continuous Service Improvement phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Continuous Service Improvement stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Life Cycle-Service Design, 3 days - $2100
  Register
ITIL=3, PDU=21
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Service Design phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Life Cycle-Service Operation, 3 days - $2100
  Register
ITIL=3, PDU=21
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Service Operation phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Operation stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Life Cycle-Service Strategy, 3 days - $2100
  Register
ITIL=3, PDU=21
This course immerses participants in the overall concepts, processes, policies, and methods associated with the Service Strategy (SS) phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the SS phase, but not the detail of each of the supporting processes. This course is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Intermediate Life Cycle-Service Transition, 2 days - $1295
  Register
ITIL=3, PDU=21
This 3-day course immerses learners in the overall concepts, processes, policies and methods associated with the Service Transition phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the Service Transition stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Managing Across the Life Cycle, 5 days - $2900
  Register
ITIL=5, PDU=30
The Managing Across the Lifecycle Certificate is the final module of the Service Lifecycle and/or Service Capability Intermediate courses that leads to the ITIL Expert in IT Service Management recognition. This 5-day course immerses learners in the contents of the ITIL V3 publications; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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ITIL V3 Expert-Capability Track, 12 days(Virtual) + 50 hours(E-Learning) - $9800
  Register
PDU=138
This intensive, 12-day classroom course (5 days + 5 days + 2 days) + 50 hours of e-learning is designed for practitioners who would like to fast-track their ITIL Expert Certification. This course prepares candidates for passing all the ITIL Capability as well as the Managing Across the Lifecycle Certification Exams. The program enables students to achieve a better understanding of the Service Lifecycle and the processes associated with all the Capability modules [Planning, Protection, and Optimization (PPO), Service Offerings and Agreements (SOA), Operational Support & Analysis (OSA), and Release, Control, and Validation (RCV)]. Candidates can take the exams for these courses at a time convenient to them, preferably between the classroom sessions. This training course is delivered through a unique blend of self-paced and instructor-supported e-learning and high-intensity, fast-paced classroom delivery. This courseware is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practices.

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ITIL V3 Expert-Life Cycle Track, 12 days + 50 hours(E-Learning)- $9800
  Register
PDU=153
This intensive, 10-day classroom course (4 days + 4 days + 2 days) + 50 hours of self-paced e-learning is designed for students who would like to fast-track their ITIL Expert Certification. Through a mix of self-paced study and instructor-led interactive teaching, you can leverage time to your advantage while working toward the highest level of internationally recognized certification available in the ITIL domain. Participants will learn about the principles and core concepts of the Service Lifecycle approach to IT Service Management at the management-level, according to the ITIL v3 Lifecycle approach. This includes a focus on the management and control elements of the Service Lifecycle and the processes associated with all Lifecycle modules, including Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO), and Continual Service Improvement (CSI). The Managing Across the Lifecycle capstone course will be started on completing the five Lifecycle courses and exams. This training course is delivered through a unique blend of self-paced and instructor-supported e-learning and high-intensity, fast-paced classroom delivery. This courseware is designed using an engaging, scenario-based approach to learning the core disciplines of the ITIL best practices in a highly engaging manner.

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TOGAF 9.1 Foundation Certification Training - Level 1, 2 days - $2995
  Register
The TOGAF 9.1 Level 1 Foundation course is a 2-day, interactive, classroom-based learning experience.The course provides an essential introduction to TOGAF 9.1 and ensures that professionals gain knowledge and an understanding of the terminology, basic concepts and the core principles of Enterprise Architecture and TOGAF® 9.1. This training course was developed for professionals who would like to learn about and/or start applying TOGAF 9.1 and want to be certified. After successful completion of the exam, you will be accredited with the TOGAF Level 1 distinction and registered in The Open Group Register for TOGAF Certified Architects.

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TOGAF 9.1 Practioner Certification Training - Level 2, 3 days - $3995
  Register
The TOGAF 9.1 Practitioner course is a 3-day, interactive, classroom-based learning experience. The course focuses on the practical application of the TOGAF 9.1 framework; building on the foundational knowledge and comprehension of Level 1, and using practical scenarios to reinforce concepts. This training course was developed for professionals who would like to learn about and/or start applying TOGAF 9.1 and want to be certified. After successful completion of the exam, you will be accredited with the TOGAF Level 2 distinction and registered in The Open Group Register for TOGAF Certified Architects.

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For more information, email info@zaasti.com or call (813) 600-5152

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